1. Are you a trading company or a factory ?
Sambake : We are a factory which has over 15 years history which located in Wuxi City,Jiangsu, besides we have the ther factory which located in Nantong City, so we can offer two brands of products for clients.
2,Sambake promotes customization. Please briefly explain from which aspects customization can be carried out?
Sambake: The core of customization is determined according to the genuine needs of customers. For example, aspects like the equipment size, color,physical shape, outside materials, operation mode, power output, and power supply (by gas or by electronic).
3. How is the warranty for all the equipment stipulated?
Samabke:All equipments products come with a one-year warranty. If any accessories are damaged within one year, we will provide replacements free of charge and send them via the fastest air freight. In case of any problems occurring during daily operation, we can communicate via video at any time and provide online answers.
4.What are the requirements for becoming a brand agent or an exclusive agent of Sambake?
Samabke:We warmly welcome customers from different countries to become our brand agents. As long as they are not from the same region, they are eligible to be our agents. For those who want to become exclusive agents, a certain order quantity /year is required. If you become our agent, you can enjoy a more in-depth cooperation and more favorable terms.
5. Every company says they are the best in quality and price . How can Sambake ensure that the quality of the products is trustworthy?
Sambake:It is indeed very difficult for a purchaser who is looking for suppliers online to distinguish. We welcome customers to conduct factory inspections at any time. If there are quality problems, we will refund according to the specific situation. Our price advantage lies in optimizing the production process of each product instead of looking for inferior materials as substitutes.
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